In-Person & Telehealth • Carrollton, TX
Book an Appointment:
Book an Appointment:
Your Visit Begins Before You Arrive
Your visit at Orchid Wellness is a partnership. The more prepared you are, the more we can accomplish together. Here is everything you need to know before your first appointment. In-person in Carrollton, Texas or via telehealth across Texas, New York, Virginia, and Washington DC.
3620 N Josey Lane, Suite 117, Carrollton, TX 75007 · (469) 892-0194
Office hours: Mon, Tue & Thu 9 AM to 6 PM · Wed & Fri 9 AM to 1 PM
Extended telehealth hours: some weekends and evenings at telehealth.myorchidwellness.com
Already familiar? Skip to scheduling
Office hours: Mon, Tue & Thu 9 AM to 6 PM · Wed & Fri 9 AM to 1 PM
Extended telehealth hours: some weekends and evenings at telehealth.myorchidwellness.com
Chelsea Asante, FNP-C, APRN
"I want you to walk in feeling ready. This page will help you make the most of every minute we have together."
45 to 60
minutes for your first visit.
No rushing. No shortcuts.
No rushing. No shortcuts.
7
steps to know before you arrive
so your time is well spent.
so your time is well spent.
9
visit types with their own
prep guide below.
prep guide below.
Your First Visit
What to expect
What to expect
when you arrive.
Your first visit is a comprehensive conversation about you. Plan for approximately 45 to 60 minutes.
01
Arrive 10 to 15 Minutes Early
This gives you time to complete any remaining intake paperwork and settle in before you meet with your provider. If you completed your forms online ahead of time, you are already ahead.
02
Health History Review
Your provider will review your full health history, current medications, supplements, allergies, and any concerns or goals you have brought to this visit. Nothing is too small to mention.
03
Vitals Assessment
We will check your blood pressure, heart rate, temperature, weight, and oxygen saturation. These give us a baseline picture of how your body is functioning today.
04
Physical Examination
Depending on your reason for visit and health history, a physical examination may be performed. Your provider will explain everything before proceeding and will always ask for your consent.
05
Lab Work May Be Ordered
Based on your health goals and clinical findings, your provider may order laboratory tests. These may be completed at the time of your visit or at a designated lab.
06
Your Personalized Care Plan
You and your provider will build a care plan together. This is not a one-size-fits-all approach. Your plan will reflect your goals, your lifestyle, and your values.
07
Follow-Up and Next Steps
Before you leave, we will schedule any follow-up appointments, referrals, or lab reviews needed. Your results will be communicated through your patient portal.
Before You Come In
How to prepare
How to prepare
for your visit.
A little preparation goes a long way. Find your visit type below and review the checklist before your appointment.
Preparing for Blood Work
Labs and diagnostics
Fast for 8 to 12 hours unless your provider tells you otherwise. Depending on your visit, some labs require fasting, so fasting is the safe default. Water is always okay, and most medications are fine unless your provider has instructed otherwise.
Drink plenty of water. At least 16 ounces before your draw. Hydration makes your veins easier to access and your results more accurate.
Avoid alcohol for at least 24 hours before your labs. Alcohol affects liver enzymes, blood sugar, and triglyceride levels.
Continue your regular medications unless your provider has specifically advised you to pause them before your draw.
Wear a short sleeve or loose-fitting top for easy access to your arm.
Avoid strenuous exercise the day before. Intense activity can affect muscle enzymes and certain hormone levels.
Get a full night of rest. Sleep quality influences cortisol, blood sugar, and several key markers.
Bring a light snack to enjoy immediately after your draw, especially if you have fasted.
Preparing for a Pap Smear
Women's health screening
Schedule between days 10 and 20 of your menstrual cycle, counting from the first day of your last period. Avoid scheduling during your period if possible.
Avoid vaginal intercourse for 48 hours before your exam. Intercourse can affect the accuracy of your results.
Avoid tampons, douches, vaginal lubricants, spermicides, or vaginal medications for 48 hours prior unless medically necessary.
Empty your bladder before the exam for your comfort during the procedure.
Wear comfortable, easy-to-remove clothing. You will be provided a drape or gown for the exam.
Mild cramping or light spotting after the procedure is completely normal and typically resolves within a day.
Let us know if you feel anxious. We will take our time. Your comfort is our priority throughout the entire exam.
Results are typically available within 1 to 2 weeks and will be shared with you through your patient portal.
Preparing for a Telehealth Visit
Virtual appointments
Check your email before your appointment. Your telehealth video link will be sent to the email address on file. Check your spam folder if you do not see it in your inbox.
Test your camera and microphone before your appointment. A quick test call with a friend or family member works perfectly.
Find a quiet, private space with good lighting. Natural light facing you is best so your provider can see you clearly.
Use a stable internet connection. Wi-Fi is preferred over mobile data to avoid dropped calls mid-visit.
Have your medication list ready, including all prescriptions, supplements, and over-the-counter medications with their dosages.
Wear clothing that allows access to the area of concern if your provider may need to visually assess it during the visit.
Have home monitoring devices nearby if you own them. A blood pressure cuff, thermometer, or glucometer can be helpful during your visit.
Join 5 minutes early to resolve any connection issues so your full appointment time is protected.
Need a weekend or evening visit? Extended telehealth hours are available on some weekends and evenings for patients in Texas, New York, Virginia, and DC at telehealth.myorchidwellness.com.
Preparing for IV Therapy
Wellness drips and injections
Eat a light meal 1 to 2 hours before your infusion. Receiving an IV on an empty stomach can leave you feeling lightheaded.
Drink plenty of water the day of your visit. Good hydration makes your veins easier to access.
Wear short sleeves or loose sleeves that roll up easily above the elbow.
Tell us about your health history, including kidney or heart conditions, pregnancy, allergies, and all current medications and supplements.
Plan for 30 to 60 minutes for most drips. NAD+ infusions take longer, so plan your day accordingly.
Bring something to enjoy, like a book, headphones, or your phone, and get comfortable in our infusion chair.
A cool sensation or a vitamin taste during your infusion is common. Let us know right away if you feel pain, burning, or swelling at the IV site.
Keep your bandage on for about an hour afterward, and continue drinking water for the rest of the day.
Preparing for Laser Hair Removal
Diode laser, all skin types
Shave the treatment area 24 hours before your session. Shaving is encouraged; it lets the laser target the follicle instead of the hair on the surface.
Do not wax, pluck, thread, or use hair removal creams for 4 weeks before treatment. The laser needs the hair root in place to work.
Avoid sun exposure, tanning beds, and self-tanner for 2 weeks before your session to protect your skin and lower the risk of irritation.
Arrive with clean skin. No lotion, oil, makeup, or deodorant (for underarm treatments) on the treatment area.
Pause retinoids and exfoliants on the treatment area for several days beforehand.
Tell us about your medications, especially antibiotics, acne medications such as isotretinoin, or anything that makes your skin sensitive to light.
Mild redness or a warm sensation afterward is normal. Use SPF daily, and avoid hot tubs, saunas, and intense workouts for 24 to 48 hours.
Plan for a series of sessions spaced several weeks apart, since hair grows in cycles and each session treats the follicles that are active.
Preparing for RF Microneedling
Collagen stimulation and skin renewal
Stop retinoids, AHAs, BHAs, and exfoliants 3 to 5 days before your treatment.
Avoid sun exposure, tanning, and self-tanner for 2 weeks before your session.
Tell us if you have a history of cold sores, active breakouts, are pregnant, have taken isotretinoin in the last 6 months, or have a pacemaker or metal implants near the treatment area.
Schedule neurotoxin or filler treatments at least 2 weeks apart from your microneedling session in the same area.
Arrive with clean, makeup-free skin. Numbing cream is applied in the office before your treatment begins.
Plan for 60 to 90 minutes, including time for numbing.
Expect redness similar to a mild sunburn for 1 to 3 days. Skip makeup for 24 hours and use gentle skincare.
Protect your results with daily SPF, and avoid sun exposure, saunas, and intense workouts for 24 to 48 hours after treatment.
Preparing for Body Sculpting
Contouring and pelvic floor
Hydrate well in the 24 to 48 hours before your session. Proper hydration supports lymphatic drainage and optimizes your results.
Avoid heavy meals within 2 hours of your appointment. A light snack beforehand is fine.
Do not apply lotions, oils, or creams to the treatment area on the day of your session.
Wear or bring comfortable, loose-fitting clothing that allows easy access to the treatment area.
Avoid sun exposure to the treatment area for at least two weeks prior to your session.
Do not book if you are pregnant. Please let us know at the time of scheduling so we can find the right alternative for you.
Continue hydrating and avoid strenuous exercise immediately after your session to support your body's natural recovery process.
Preparing for 3D Body Scanning
Body composition analysis
Wear form-fitting, minimal clothing for accurate measurements. Compression leggings and a sports bra, or fitted shorts, are ideal.
Remove all jewelry, watches, and accessories including hair clips or headbands before your scan.
Tie your hair up to allow for accurate shoulder and neck measurements. A flat bun or low ponytail works best.
Remove shoes and socks for a complete and accurate full-body scan.
Avoid large meals immediately before your scan. Bloating can temporarily affect circumference measurements.
Try to schedule outside of your menstrual period if possible, as hormonal bloating can affect your results.
The scan is completely non-invasive and takes less than 60 seconds. Simply stand still in a natural, relaxed posture.
Results are available immediately and will be reviewed with your provider during your appointment.
Preparing for Facial Skin Analysis
Skin health assessment
Come with a clean, makeup-free face if possible. This gives your provider the most accurate view of your skin's current condition.
Avoid retinol, AHA, and BHA products for 24 to 48 hours before your analysis. These can temporarily alter skin texture and tone.
Skip facial waxing or threading for at least 48 hours before your appointment to avoid skin sensitivity.
Do not schedule immediately after a laser treatment or chemical peel. Allow your skin adequate time to heal first.
Avoid excessive sun exposure for 24 hours before your analysis. Sun exposure causes temporary changes in pigmentation and redness.
Drink plenty of water in the days leading up to your visit. Skin hydration levels directly impact the accuracy of your analysis.
Bring a list of your current skincare products, including cleansers, moisturizers, serums, and SPF. Your provider will review them with you.
The analysis is completely non-invasive and painless. Your provider will walk you through your results and personalized skincare recommendations.
Have questions about how to prepare for a visit type not listed here? Message us through your patient portal or call our office at (469) 892-0194 and we will walk you through it before your appointment.
Before You Book
A note about your
A note about your
appointment deposit.
$50 Booking Deposit
When your appointment includes a $50 deposit, it is applied to visit-related charges like copays, out-of-pocket services, or supplements. Any unused amount carries over to future visits until it is used.
Refundable when there is nothing to apply it to
We check your benefits 24 hours before your visit. If that check shows no visit-related costs, you can request a refund of your deposit.
Cancellation policy
Cancel more than 24 hours before your appointment and your deposit is refunded. Cancellations within 24 hours and no-shows keep the deposit as a late cancellation or no-show fee.
Questions before you book? Call us at (469) 892-0194 or message us through your patient portal.
Ready When You Are
Book your visit
today.
In-person in Carrollton, TX or virtually across Texas, New York, Virginia, and Washington DC. New patients welcome. No referral needed.
Book your first available appointment at app.myorchidwellness.com, or call or text (469) 892-0194. To book, have your legal first and last name, email, and phone number ready.
Or book online by state
Most commercial insurance and Medicare accepted for in-person and qualifying Texas telehealth visits. Payments and Insurance
Cherry financing available · HSA and FSA accepted · Most major cards accepted
Cherry financing available · HSA and FSA accepted · Most major cards accepted